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awards Archives - The Residences at CityWay Blog Just another Rent Cafe Blogs Sites site Tue, 12 Jun 2018 21:08:44 +0000 en-US hourly 1 https://wordpress.org/?v=7.0 22 Buckingham Communities Awarded 2017 Top Rated Recognition from ApartmentRatings https://www.cityway.com/blog/2018/06/12/22-buckingham-communities-awarded-2017-top-rated-recognition-from-apartmentratings/ Tue, 12 Jun 2018 21:07:00 +0000 http://www.cityway.com/blog/?p=563 Buckingham Companies is proud to announce that 22 communities within its portfolio have been recognized with the Top-Rated Award from ApartmentRatings in 2017. Thanks to each of the community’s residents, they were able to earn this recognition from positive and honest feedback provided by residents on each community’s profile through ApartmentRatings. These annual awards recognize…

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Buckingham Companies is proud to announce that 22 communities within its portfolio have been recognized with the Top-Rated Award from ApartmentRatings in 2017. Thanks to each of the community’s residents, they were able to earn this recognition from positive and honest feedback provided by residents on each community’s profile through ApartmentRatings.

These annual awards recognize properties with outstanding resident satisfaction as measured on ApartmentRatings.com. Approximately 5% of the total apartment communities listed on the site qualify for this award. Criteria for this accomplishment includes:

  • 10+ total reviews
  • 5+ reviews in 2017
  • Overall recommended score of 70% or greater

Congratulations to the following teams within our portfolio and their score on ApartmentRatings:

The Ambassador Apartments: 96%

Whetstone Flats: 96%

Bradford Place Apartments: 95%

The Plaza Apartments: 95%

Heritage Trail Apartments: 94%

Residences at Aertson Midtown: 92%

Residences at CityWay: 91%

The Cole Apartments: 91%

Monon 6100 Apartments: 90%

The Flats at Austin Landing: 89%

Quail Run Apartments: 88%

Foster's Landing Apartments: 87%

The Foundry Lofts & Apartments: 87%

Fieldstone at Glenwood Crossing: 85%

Providence at Old Meridian: 85%

Northlake Village: 83%

Bradford Ridge Apartments: 82%

Bradford Run Apartments: 82%

Monon Place Apartments: 79%

Barrington Estates: 73%

Lockerbie Court Apartments: 72%

The Langston Apartments: 70%

Buckingham Companies' vision is to maintain an excellent reputation and integrity of our brand while delivering exceptional results. The properties who made this list exceed our vision on a daily basis!

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CityWay Received Resident Satisfaction Awards for 2016 https://www.cityway.com/blog/2017/03/15/cityway-received-resident-satisfaction-awards-for-2016/ Wed, 15 Mar 2017 18:06:00 +0000 http://www.residencesatcityway.com/blog/?p=98 Apartments at Grand Prairie in Peoria, Illinois, Bradford Run in Kokomo, The Foundry in South Bend, Heritage Trail Apartments in Terre Haute, Residences at CityWay in Indianapolis, and The Cole in Columbus, all managed by Buckingham Companies, received a Resident Satisfaction award for superior customer service satisfaction from their residents for 2016. Each property received a combined score of 4.50 or higher for all modules on…

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Apartments at Grand Prairie in Peoria, Illinois, Bradford Run in Kokomo, The Foundry in South Bend, Heritage Trail Apartments in Terre Haute, Residences at CityWay in Indianapolis, and The Cole in Columbus, all managed by Buckingham Companies, received a Resident Satisfaction award for superior customer service satisfaction from their residents for 2016.

Each property received a combined score of 4.50 or higher for all modules on their Insite® Survey with a minimum of 100 completed surveys.

SatisFacts is the leading provider of resident surveys, focusing on multifamily retention and reputation management. By providing surveys to unclosed prospects, residents after move-in, residents after there is a completed work order, and to residents before their renewal date, they are able to calculate this feedback into the Insite® Resident Feedback Survey Program and report on these findings to the specific property. The purpose of these surveys is to provide a communication tool and customer service safety net to ensure questions, issues, concerns and praise don’t go unheard and that the team can then meet their residents’ needs.

To learn more about SatisFacts, visit their website.

Learn more about Buckingham Companies, and their many projects across the US.

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