Category Archives: Customer Service

CityWay Receives Resident Satisfaction Award for 2018 from SatisFacts

With Buckingham’s continued dedication to resident satisfaction, we are ecstatic to announce that 30 of our properties received Resident Satisfaction Awards for 2018 from SatisFacts. Property managers and team members took strides in improving their overall customer service tactics, which resulted in the increase of SatisFacts award winners from six in 2016, 25 in 2017…

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22 Buckingham Communities Awarded 2017 Top Rated Recognition from ApartmentRatings

Buckingham Companies is proud to announce that 22 communities within its portfolio have been recognized with the Top-Rated Award from ApartmentRatings in 2017. Thanks to each of the community’s residents, they were able to earn this recognition from positive and honest feedback provided by residents on each community’s profile through ApartmentRatings. These annual awards recognize…

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CityWay received Resident Satisfaction Awards for 2017

With Buckingham Companies continued dedication to resident satisfaction, we are ecstatic to announce that 25 of our properties received Resident Satisfaction Awards for 2017 from SatisFacts. Property managers and team members took strides in improving their overall customer service tactics, which resulted in the increase of SatisFacts award winners from six in 2016 to 25…

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Residences at CityWay Awarded for Exceptional Customer Service by Satisfacts Research

We partner with Satisfacts Research to survey our customers on their level of satisfaction. For 2014, we were recognized amongst hundreds of management companies nationally with an award for providing Exceptional Customer Service. This award was given for averaging a 4.88 out of 5 score on all surveys conducted. If you want to learn more…

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