Tag Archives: Customer Service

CityWay Receives Resident Satisfaction Award for 2019 from SatisFacts

With CityWay's continued dedication to resident satisfaction, we are ecstatic to announce that we have received the Resident Satisfaction Award for 2019 from SatisFacts. Each winner must have received at least a 4.0 (on a five-star rating) score on their annual surveys sent out to residents and prospects with a minimum of 25 surveys completed. SatisFacts is the leading…

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CityWay Receives Resident Satisfaction Award for 2018 from SatisFacts

With Buckingham’s continued dedication to resident satisfaction, we are ecstatic to announce that 30 of our properties received Resident Satisfaction Awards for 2018 from SatisFacts. Property managers and team members took strides in improving their overall customer service tactics, which resulted in the increase of SatisFacts award winners from six in 2016, 25 in 2017…

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CityWay Awarded Top Rated Recognition from ApartmentRatings for 2018

Buckingham Companies is proud to announce that 24 communities within its portfolio have been recognized with the Top-Rated Award from ApartmentRatings in 2018. Thanks to each of the community’s residents, they were able to earn this recognition from positive and honest feedback provided by residents on each community’s profile through ApartmentRatings.   These annual awards…

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22 Buckingham Communities Awarded 2017 Top Rated Recognition from ApartmentRatings

Buckingham Companies is proud to announce that 22 communities within its portfolio have been recognized with the Top-Rated Award from ApartmentRatings in 2017. Thanks to each of the community’s residents, they were able to earn this recognition from positive and honest feedback provided by residents on each community’s profile through ApartmentRatings. These annual awards recognize…

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CityWay received Resident Satisfaction Awards for 2017

With Buckingham Companies continued dedication to resident satisfaction, we are ecstatic to announce that 25 of our properties received Resident Satisfaction Awards for 2017 from SatisFacts. Property managers and team members took strides in improving their overall customer service tactics, which resulted in the increase of SatisFacts award winners from six in 2016 to 25…

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CityWay Received Resident Satisfaction Awards for 2016

Apartments at Grand Prairie in Peoria, Illinois, Bradford Run in Kokomo, The Foundry in South Bend, Heritage Trail Apartments in Terre Haute, Residences at CityWay in Indianapolis, and The Cole in Columbus, all managed by Buckingham Companies, received a Resident Satisfaction award for superior customer service satisfaction from their residents for 2016. Each property received a combined score of 4.50 or higher for all modules on…

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