Each winner must have received at least a 4.0 (on a five-star rating) score on their annual surveys sent out to residents and prospects with a minimum of 25 surveys completed.

SatisFacts is the leading provider of resident surveys, focusing on multifamily retention and reputation management. By providing surveys to undecided prospective residents, residents after move-in, residents after service is completed in their home, and to residents near the expiration of their lease, we are always able to keep up with customer satisfaction. The purpose of these surveys is to provide a communication tool and customer service safety net to ensure questions, issues, concerns and praise don’t go unheard and that our team can then meet our residents’ needs.

To learn more about SatisFacts, visit their website. 

The post CityWay Receives Resident Satisfaction Award for 2019 from SatisFacts appeared first on The Residences at CityWay Blog.

By: Thersa Gawlas Medoff

"Art is all around at The Alexander in Indianapolis. The focal point of the lobby’s living room is Sonya Clark’s Madam CJ Walker II, made of 3,400 hair combs."

"The Alexander, which boasts of being “the only hotel in the world to be curated from the ground up by an accredited art museum,” assembled its collection with help from Veronica Roberts, former Adjunct Associate Curator of Contemporary Art at The Indianapolis Museum of Art. New installations are added regularly to the collection, which now numbers more than 275 works. Even the parking garages have commissioned art on display; British graffiti artist Nick Walker created large-scale murals throughout CityWay’s two parking garages."

The post The Alexander Featured in AAA Traveler Worldwise appeared first on The Residences at CityWay Blog.

1. We have lived at CityWay for over a year. We chose the Onyx floor plan for the open-concept kitchen and living room, as well as the number of large windows to allow in all the natural light. And the balcony is a nice plus too!

2.  When we’re not enjoying everything that the Mile Square has to offer, and the greater Downtown area, we enjoy visiting Broad Ripple. Between the local restaurants, bars, shops, Broad Ripple Park and more, it is always a fun trip. With the Red Line now in operation and riding Pacer’s bikes on the Monon, getting to Brip is a breeze!

3. We have been Indy Eleven season ticket holders since 2015, the team’s inaugural season. It has been exciting to watch the support for the team grow each year. We love supporting a professional soccer team in Indy and are excited for the future of the club.

4. Our favorite amenity that CityWay has to offer is the wonderful green spaces and public grills. We particularly are excited for the new outdoor kitchen space and firepits with CityWay 2.0. We really enjoy being outside with our two dogs, and CityWay has provided us with a lovely space to enjoy the city. Plat 99 is our favorite retailer — from morning coffees to evening cocktails, Plat 99 is the perfect corner café and bar. We can go there for date night or out with friends, because a visit there is always fun and relaxing.

The post November: Residents of the Month appeared first on The Residences at CityWay Blog.

The last time I spent a significant amount of time in the mile square’s southeast corridor was nearly a decade ago. It was a Monday evening, April 5, 2010 to be exact, and the Butler University Bulldogs men’s basketball team were set to play an impressive Duke Blue Devils in the NCAA Tournament Championship Game at Indianapolis’ own Lucas Oil Stadium. Our crew had posted up to tailgate in the designated spot at the corner of South and Delaware streets – one of the city’s many surface parking lots that served adjacent anchor businesses. I distinctly remember the conversation that evening including strong opinions about that specific corridor to the city being full of untapped potential.

Fast forward to over nine years later, my impression of that corner (in the city I love) has become the downtown dweller’s dream neighborhood thanks to a game changing development. How do I know this, you might ask? Because I got the chance to experience it first-hand for myself.

Before I go any further, I must admit that while I sleep in Westfield I’ve always felt strongly that I’m a resident of Indianapolis (where I spend most of my waking hours in my dream role at TechPoint, Indiana’s tech ecosystem growth accelerator, right on Monument Circle. After a unique opportunity to spend 24 hours at Buckingham Company’s premier downtown apartments with my boyfriend, Luke, and poodle, Lambeau, here are four reasons the CityWay of living may be my favorite Indy way of living (and should be yours too).

1. Perfect Location

The beautiful 10-acre development not only bridges the Eli Lilly and Company campus to the rest of Indy’s central business district, it’s within steps of Bankers’ Life Fieldhouse (where we could even see Bob Seger’s concert light show from our balcony). The superior location makes walking, biking or scootering to explore the local restaurants, breweries and distilleries in Fletcher Place and Fountain Square (Chilly Water Brewery and Hotel Tango Distillery are two of our favorites) so convenient thanks to the direct access to the Indianapolis Cultural Trail and two Pacers Bikeshare installations. The adjacent main roads makes getting on and off the interstate a breeze and the IndyGo bus Transit Center being just two blocks north makes commuting across the city so simple.

2. Premier Attractions

Being a mixed-use development affords residents the opportunity to not only live, but also play and be entertained right in their own backyard. Cunningham Group’s Nesso Coastal Italia and The Alexander’s Plat 99 Mixology Lounge afford two of the most stylish and trendy date night venues (I highly recommend the scallops and the old fashioned, respectively). To kickstart a morning, CityWay’s multiple on-site gyms (featuring several Peloton bikes, by the way!) or The Irsay Family YMCA is an ideal wellness center with the best workout equipment, fitness classes and suspended running track. Post workout, one can even refuel with plenty of breakfast, coffee and smoothie options between Yolk, Copper Moon Coffee and Nature's Table. For those with four-legged friends, the pet-friendly dog parks and gardens offered the perfect amount of space to run, explore and make new furry friends.

3. Posh Amenities

A part of the CityWay magic is the extraordinary amenities across the property. For instance, guests have full access to a neighborhood hub that includes a state-of-the-art theater, indoor lounge, gym and sports simulator. On any other normal Sunday, my boyfriend and I would be out on the golf course, but on this particular rainy morning, we were lucky to have had full access to the golf simulator to practice our swings. Seven stories above this social hub where we called home for the weekend, the new apartment tower offers spacious balconies for each unit that offer the most incredible views of the Circle City. Each apartment has state of the art safety features, appliances and cabinets as well as impressively spacious rooms, facilities and closets. One of the most impressive offerings, in my opinion, is the 24/7 room service available to all residents (this would be quite dangerous, and useful, for someone like me that’s a rookie in the kitchen).

4. Pristine Spaces

What sets the CityWay neighborhood apart from any other I’ve experienced, is the opportunity to be delighted and surprised around every corner, literally. The intentional effort to make art and discovery notable features of the resident experience is truly exceptional, it’s almost as if the community is a living art museum. Spaces, both those you expect (like exterior building walls) and those you don’t expect (like the interior parking garage walls), are activated by the likes of graffiti-inspired muralist, Nick Walker, whose most notable design, a 140-foot mural depicting “Love Conquers All” on the CityWay Tower, adorns the skyline. Kelsey Montague’s lively murals literally, and figuratively, give flight to the facades and feature ornate butterflies and fireflies that encourage human interaction (who doesn’t love a social media moment?!). Traversing through the greenspaces, parks and paths, it’s easy to feel like you are visiting an exclusive resort with the kindest and most welcoming Hoosier neighbors abound.

In summary, the perfect location, premier attractions, posh amenities and pristine spaces certainly inspire a way of living that I previously could have only imagined. I’m convinced, now more than ever, the CityWay of living has inspired my Indy way of living, and I hope it inspires yours as well.

The post How the CityWay of living may have become my favorite Indy way of living (and should be yours too) appeared first on The Residences at CityWay Blog.

This is a new initiative for CityWay in partnership with IndyHub called Core Connections. As a new young professional resident at CityWay, and new to downtown Indy, residents are sent a test from IndyHub to learn how to get more involved with the city, specifically clubs and nonprofits. Our resident was featured first! 

"Indianapolis is filled with great places to live, and with the significant development and growth in the past decade, we’ve seen many apartment complexes and buildings pop up for downtown dwellers. IndyHub is proud to have CityWay as a partner of our work, and now that our office is located just around the corner from the CityWay campus, we’ve certainly enjoyed the amenities they provide to visitors and residents alike, specifically Plat 99: Coffee + Cocktails!

I met up with one of CityWay’s residents, Tynia Murphy, to learn more about her journey to Indy and why she chose CityWay. Aside from the resident amenities, Tynia loves how CityWay is a quiet space in the city and often enjoys the many restaurants and hanging out with her neighbors by the pool or common spaces. Read more to learn about Tynia and a snapshot of what life is like at CityWay!

When did you move to Indianapolis and what drew you to choose CityWay?

I moved to Indianapolis the summer of 2017. I decided to come out for a two-month vacation with my friend Andy who already lived in Indy at CityWay. During the first month I spent in Indianapolis we both decided that I should stay, and we should live together and start a new relationship. We’ve been dating ever since!

Are you from Indianapolis or somewhere else?

I am from Las Vegas, Nevada.

Where do you work?

During the summer, I work across the street at the Irsay Family YMCA at CityWay, part time. During the school year, I work a Before-and-After School program for the YMCA, working with IPS. I engage with children in fun creative and physical activities. Soon I will be transferring to IUPUI for my bachelor’s degree in elementary education in 2020.

When not at work, what are some things you enjoy doing in Indy?

In the summer, we love to ride our bikes downtown or up to Broad Ripple. We enjoy eating at restaurants on Mass Ave., going to the symphony for concerts, seeing movies playing at The IMAX movie theater, going to Circle Centre Mall, and more! Lately, we’ve been renting kayaks on The Canal on sunny days, and we also love to swim using the pool and hot tub during the fall and winter at The Irsay Family YMCA at CityWay.

We also enjoy hosting Bachelor parties for the T.V. show mostly every Monday at our apartment. Fountain Square is a neat place to be, and not too far from home when I’m craving my favorite Thai restaurant in Indianapolis.

What is your absolute favorite part about living at CityWay?

The pool and grill area is my favorite spot. I love to study by the pool, relax and cook on the grill.

What types of amenities does CityWay offer that sealed your decision to move in?

When we decided we wanted to move into a larger one bedroom apartment, I wanted to look for a place that had similar amenities as CityWay. I searched everywhere downtown and eventually decided that I love our place because nowhere else provided an outdoor pool, T.V. room, lounge, a gym, and a quiet place that’s in the downtown area that’s close to our work.

Have you interacted with many of your neighbors or participated in complex mixers/events?

We have made a few good friends here at CityWay. One of our friends is our ‘cool neighbor’ that is a news anchor on ABC, which is exciting to tell people. And an awesome couple that recently got engaged, congrats to them. Sometimes, we meet people that are interns for Lilly where Andy works, and we make new friends easily when we see them enjoying the same amenities as we do.

There's tons of art featured in and around the CityWay property- which piece is your favorite and why?

There are really neat spray painting art on the property, but my all-time favorite is the guy in a black striped suit looking sneaky and spray painting on the wall. I love it because it’s funny to see a joke when I look out the window, I see it all the time and chuckle.

How does living at CityWay compare to other places you have lived in the past?

I have never lived in a place as beautiful as CityWay. The community here is a great place to surround yourself with great energy. None of my homes in the past have measured up to CityWay.

What is the social atmosphere like at CityWay?

This is a busy area because we have Bankers Life Arena and Lucas Oil Stadium basically across the street. So, we do enjoy a fun tailgating party here and there. Although the traffic of people comes and goes it is a positive feel with the people around CityWay, the residents and staff that live and work here on the property are kind people.

What is your go-to local food spot at CityWay?

We love happy hours with co-workers and friends at the Alexander Hotel, in their coffee shop and bar called Plat 99: Coffee & Cocktails. There is also an Italian restaurant called Nesso, a breakfast place called Yolk, and a Qdoba. I know there is more to come in the future to explore and experience at CityWay with the new expansion. We are very excited to see what else is coming!

We've talked a lot about living at City Way– but how can anyone in Indy enjoy the property?

There are many ways to enjoy the property, including some of the restaurants I mentioned before. I get my hair done downstairs at Salon Lofts. I have an amazing friend/hairdresser that does my hair and teaches yoga at CityWay so that’s extremely fun to interact with others doing yoga."

The post City Living at CityWay in Downtown Indy appeared first on The Residences at CityWay Blog.

Games. Who says there has to be an age limit on pool games? Loads of fun can come from Marco Polo, synchronized swimming competitions, and Sharks and Minnows. This weekend, try a new pool game that can be fun for all ages called “Pool Tag Survivor.” Here you will have one person who is “it” and they will either call out “dolphin,” “froggy,” or “submarine.” The dolphin swims on top of the water, the froggy swims in the middle, and the submarine swims at the bottom of the pool. The person who is “it” closes their eyes and tries to tag others. When players get to the other end, they yell “survived” and if a player is tagged they are now “it.”

Exercise. Believe it or not, you can have fun and exercise at the same time. Grab a pool noodle and head to the water because our pool noodle exercises can be as effective as working out at the gym. An easy way to get your exercise started is to push and pull your noodle through chest-high water. If you are wanting to increase your heart rate march or run and alternate arms as you push and pull noodles. Don’t forget, just because you are not sweating doesn’t mean you don’t have to stay hydrated.

Drinks. You are going to need a nice refresher if you decide to suntan by the pool and a Sparkling Summer Limeade will do the trick to quench your thirst. This quick and easy mocktail takes less than ten minutes to make and is filled with fruit.

Ingredients:

· 1 cup blackberries or blueberries

· 1 cup kiwi fruit, peeled and diced

· 1 cup fresh diced pineapple

· 1 cup fresh diced mango

· 1 cup strawberries, hulled and sliced

· ¾ cup limeade concentrate, thawed

· 1 liter (4 cups) lemon-lime soda or ginger ale, chilled

Sweets. An after pool sweet treat is the best way to end your pool day for you and your kids. Our easy, two ingredient Pina Colada Popsicle will be the best cool-down from a day of fun in the sun.

Ingredients:

· 2 ½ cups of pineapple chunks (fresh or frozen), choose a ripe pineapple for sweetness

· 13.5 oz full-fat unsweetened coconut milk

· Shredded unsweetened coconut (optional)

Directions:

· Blend the pineapple chunks and coconut milk in a blender until smooth.

· Pour the substance into popsicle molds (option to sprinkle coconut shreds into popsicle molds before setting popsicle sticks).

· Freeze for 6 hours until popsicles are frozen solid (option to spread shredded coconut once served).

Do not let the blazing heat keep you inside on an Indiana summer day! Follow these steps to survive the summer at the CityWay pool.

The post How to Survive the Summer appeared first on The Residences at CityWay Blog.

We understand moving is stressful no matter how much you prepare. Whether you’re moving across the hall or across the country, there are many steps you should take before packing all your valuables in boxes. As experts in the art of a smooth move, read on for our top tips when it comes to moving.

First, there are many factors to consider when moving. Do you need a moving truck? Are you moving into a smaller space? A bigger space? How far are you moving? These are just a few of the factors to consider when making arrangements. Depending on your situation, you’ll need to adjust your game plan.

Before you move, purge anything you haven’t used within the past year. Moving truck space is valuable because it’s finite. If you can’t fit something, you either need a bigger truck or it’s not worth bringing. Plan to donate or trash several items in the weeks before your move. Getting rid of a few items is a win-win situation: the more you decide you don’t need, the less you have to move.

Once you have consolidated your belongings down to the essentials, you can begin packing. Our tip: pack room-by-room. For example, if you pack your dining room materials together, you’re more likely to have a smooth transition and not misplace items along the way. When you get to your new space, you’ll know everything “dining” is together. This way, if you don’t have time to unpack everything immediately, you can easily prioritize what to unpack first.

For belongings that can fit in a box, we suggest purchasing cardboard moving boxes. Using boxes you already own can be tempting, but often aren’t as sturdy and are difficult to carry. Moving boxes are great for stacking and can uniformly fit in a moving truck or car. Be sure to label every box on the top and at least one side so you can easily spot your organized boxes every time. Also, use smaller boxes for heavier items. When you put heavy items in large boxes, it can be tempting to fill the box to the point where it becomes too heavy to carry.

Aside from packing, there are a few steps you will need to take to make sure your bills and other utilities are covered during the move. Try scheduling your disconnect times so you are strategically covered in both homes with as little overlap as possible. Sometimes your apartment home management will take care of this for you, but you should always double check. You should also change your permanent address before you move so you continue to get any outstanding bills at the correct location.

Want a pain-free moving experience? Try using a professional moving company! If you’re looking for suggestions, contact our leasing center and we can provide assistance. We hope this has been a helpful guide and we wish all our residents (past, present and future) a successful move!

The post Our Moving Tips appeared first on The Residences at CityWay Blog.

The days of bringing baked goods to new neighbors are in the past. Now, breaking the ice can be downright intimidating, especially in an apartment community. Everyone wants to have a strong relationship with their neighbors. Who else can you rely on to watch over your home when you’re out for the weekend? Good neighbors make our lives easier, and it helps everyone feel like part of a community.

Whether you’ve been in your apartment community for years or you’re just moving in, you might need some extra help finding the best way to introduce yourself. Yes, it can be awkward at first, but there are easy ways to make it less intimidating. Are you ready to make a change and turn your neighbors into people you feel confident running into in the hallways?

Image via Pexels

Smile Often

This is the easiest way to meet people, but also the most often overlooked. How often do you walk between your apartment and your car looking at nothing other than your phone screen? Put that phone away and be aware of your surroundings. Not only is this a great habit to get into in everyday life, but it gives you the chance to meet people.

Smile as you pass people in the hallway. Introduce yourself, and let them know where you live. You don’t have to take up any more time than that, but your neighbor will remember your friendly hello going forward. This is how you start breaking down those walls.

Connect Online

This is the digital age, so it’s no wonder neighbors have taken to social media. With the NextDoor app, you can be sure you’re only seeing posts for the people immediately near you. While connecting online isn’t a substitute for real-life interaction, it is a great way to put names to faces. If you have any questions or ideas for the community, this can be a great space to ask.

Go to Events

Neighborhood events are the perfect chance to actually meet people. Not only do they sometimes involve free food (yum!), but you’re likely to run into someone new. Be active at these events, and ask the community if you can bring baked goods or a food dish to share. Food will always make people eager to talk to you. These events are designed to bring the community together. Don’t keep putting off Friday Night Socials and holiday feasts.

Image via Pexels

Be Respectful

Finally, one of the best ways to meet your neighbors on the right terms is to be a good member of the community. Every apartment community has a set of rules, most of which are for the peace and respect of everyone who lives there. Nobody likes the neighbor who blasts music until 2 am or the person who always leaves trash outside their door.

The same goes for your property manager. Many property managers also live on-site, and this is a great way to get to know them when you see them out during the day or at events. However, never impose your questions or concerns on a property manager after hours when they’re no longer on duty.

Another common problem is renting your apartment through Airbnb when you’re not in town. This might seem like a good way to make extra cash, but it exposes your community to unknown tenants. Your property managers might be alerted through a service like Rentbelly, so it’s never worth the risk.

Following the rules might not get you very far on its own, but without it, you’ll have the hardest time making a good impression on your neighbors. The more you can learn to respect the rules, the more pleasant your community will be as a whole. As long as you smile, put yourself out there, and are an asset to the community, your neighbors will welcome you.

The post Ways to Introduce Yourself to Your Apartment Neighbors appeared first on The Residences at CityWay Blog.

What are your three favorite things about CityWay?
My favorite things about the Cityway community are:

• The level of pet friendliness/pet policy that CityWay has. My dog is incredibly important to me and finding a luxury apartment complex that does not impose a pet weight limit can be almost impossible, so I really appreciate that about CityWay! Additionally, the pet friendly activities and amenities (e.g. Drool in the Pool, Doga, Dog Park) are a huge plus! 
• The apartment amenities are convenient and well thought out! A gym and pool can be somewhat standard for higher end apartment complexes in Indianapolis, but the movie theater and amenity center really stand out. 
• The proximity of the community to the entertainment (Lucas Oil Stadium, BankersLife Fieldhouse), bars, and restaurants offered in downtown Indy.

What is something no one knows about you?
Something no one knows about me is that I'm terrified of scary movies to the point that I can't even watch the television commercials for them. 

What is your favorite Indianapolis borough to visit?
I spend most of my time in the Mass Ave, Fountain Square, and Broad Ripple areas! 

Want to be our next resident of the month? Contact Ashley or Danielle in the leasing office to learn how!

The post October Residents of the Month appeared first on The Residences at CityWay Blog.

How long have you lived at CityWay? What floor plan did you choose and why?
We've lived at CityWay for about a year. We live in the Vermillion floor plan. We like having a lot of room, but the outdoor living space really made our decision. It was perfect for watching the 4th of July fireworks!

What is your favorite bar or restaurant within walking distance of CityWay?
We like Bakersfield on Mass Ave. Also, Yolk is a great place for brunch.

What is your favorite thing about the city of Indianapolis?
We really like how easy it is to walk or ride bikes around town. The Cultural Trail is awesome. We love watching the Pacers and Fever at Banker's Life and catching the Indians at Victory Field. There are always events and festivals happening downtown, and it's fun to check them out. White River Park is an excellent concert venue – super convenient!

We love our residents and how much they enjoy living at CityWay! Interested in living in the most premier location in downtown Indy? Contact our leasing team today to tour our available units, and learn more about what's to come for CityWay.

The post September Resident of the Month appeared first on The Residences at CityWay Blog.