Each winner must have received at least a 4.0 (on a five-star rating) score on their annual surveys sent out to residents and prospects with a minimum of 25 surveys completed.

SatisFacts is the leading provider of resident surveys, focusing on multifamily retention and reputation management. By providing surveys to undecided prospective residents, residents after move-in, residents after service is completed in their home, and to residents near the expiration of their lease, we are always able to keep up with customer satisfaction. The purpose of these surveys is to provide a communication tool and customer service safety net to ensure questions, issues, concerns and praise don’t go unheard and that our team can then meet our residents’ needs.

To learn more about SatisFacts, visit their website. 

The post CityWay Receives Resident Satisfaction Award for 2019 from SatisFacts appeared first on The Residences at CityWay Blog.

What breed of cats do you own? Bobby and Leo were adopted so we are unsure of their breed but they were sleeping on each other in the cage so we decided on getting both of them!

What do they love most about living at CityWay? They love when we open the windows up and they get to watch and listen to the dogs playing in the courtyard. Bobby loves playing on the patio when there’s snow and Leo prefers to sit inside and look at all of the reflections of the sun in the house hoping to one day grab one of them.

How is city life with cats compared to dogs? We don't need to take them out on walks, but we do, however, chase them down the halls of the building. They love squeezing through the front door when it opens and sprinting to the end of the hall to lay on their backs waiting to be pet.

The post Pets of the Month: Bobby and Leo appeared first on The Residences at CityWay Blog.

By: Thersa Gawlas Medoff

"Art is all around at The Alexander in Indianapolis. The focal point of the lobby’s living room is Sonya Clark’s Madam CJ Walker II, made of 3,400 hair combs."

"The Alexander, which boasts of being “the only hotel in the world to be curated from the ground up by an accredited art museum,” assembled its collection with help from Veronica Roberts, former Adjunct Associate Curator of Contemporary Art at The Indianapolis Museum of Art. New installations are added regularly to the collection, which now numbers more than 275 works. Even the parking garages have commissioned art on display; British graffiti artist Nick Walker created large-scale murals throughout CityWay’s two parking garages."

The post The Alexander Featured in AAA Traveler Worldwise appeared first on The Residences at CityWay Blog.

By: Austin Considine

Naptown no longer, Indianapolis has become a hub for residents and visitors alike to explore. "Opened in 2013, The Alexander Hotel was developed as a joint venture with the Indianapolis Museum of Art. Art-themed hotels weren’t new, but the collaboration set it apart, as did the collection. Its crown jewel, however, may be the bar, Plat 99, designed by the Cuban-born artist Jorge Pardo, hung with 99 colorful, hand-molded acrylic lamps. The menu includes pick-me-ups like a latte made with doughnut milk for $6 (that’s milk in which doughnuts have been soaked) and a cocktail made with two kinds of local moonshine for $12."

"Many hotels have art, but the art at the 209-room Alexander — made by local, national and international artists — is installed museum-style, with identifying wall texts. The downtown location puts you right in the city’s heart and close to Fountain Square, and the bar, designed by the MacArthur “genius grant” winner Jorge Pardo, is one of Indy’s most fashionable spots come nightfall (333 South Delaware Street; thealexander.com; doubles from $159)."

The post The New York Times Features The Alexander appeared first on The Residences at CityWay Blog.

Ashley Parker

Senior Property Manager

Christine Hornett

Assistant Property Manager

Chelsie Walker

Leasing Director

Last vacation: Nashville, TN

Justeen Connor

Leasing Consultant

Katie Derek

Leasing Consultant

Amber Harris

Resident Ambassador

Favorite singer: Kacey Musgraves

What do you like to do on the weekends? Take my dog to the dog park!

Number one recommendation to residents: Utilize our retailers and their resident discounts!

Doug Hart

Groundskeeper

Has been with CityWay for 5 years!

Tony Stacker

Groundskeeper

Favorite part about working at CityWay is seeing his favorite co-workers every day! He loves the location of CityWay and is so thankful he can walk to work from his home!

Caleb Stailey

Senior Maintenance Supervisor

From North Carolina and spends his Saturdays watching college football. Ask him about the latest Gators game!

Luis Trujilo

Maintenance Technician

Loves drag racing. Feels that CityWay is a little "small city" within itself.

Pablo Gonzalez

Maintenance Technician

Loves classic rap and hip hop like Tupac. Loves his CityWay team.

Mike Vaughn

Maintenance Technician

Sports a bright smile and friendly attitude every day

The post Meet our Team appeared first on The Residences at CityWay Blog.

CityWay – The Beginning

CityWay first opened in 2013 with phase 1. They are located on the southeast side of downtown, just minutes from Bankers Life, Lucas Oil, Circle Center Mall, and Monument Circle. They were the first living community to offer luxury living in downtown Indianapolis. They have completely reshaped the idea of downtown living. Phase 2 includes a 13-story tower, a brand-new CVS pharmacy, Taxman Brewery, even more amenities, and additional buildings that are under construction on the campus.

My Cityway Experience

I got to stay in the huge new tower – which easily has the best views of the skyline in the city. Upon my arrival, I was enamored with how huge the community truly is. They like to refer to it as a campus, which you almost feel like you’re on a college campus. Everything is at your fingertips! Parking in the garage made it easy. We were welcomed with a tour of the facility. If you are even remotely considering renting at CityWay, I highly recommend meeting for a tour.

The leasing office is spacious, modern and almost has a tech-office vibe to it. We ventured over to the common areas. We started in the gym. Guys, I was completely blown away. Not only do they have state of the art equipment (and – ahem – you are across the street from the nicest YMCA I’ve ever been to), but they also have multiple peloton bikes. Yeah, those crazy expensive but oh-so-worth it spinning classes you’ve seen all over Instagram? What an amazing amenity to offer their residents! After the gym, we walked over to another lounge and got to experience their sports simulator. Yes, you read that correctly. You can play anything from hockey to basketball. I think it would be a great spot to rent out for the night and have some friends over for some competitive fun.
 

It was a bit chilly out, otherwise you probably would have found me checking out new infinity pool and grilling out.

Once we made it over to the big tower, I got to tour the one-bedroom apartment that I would be staycationing in. The building is super secure – something to pay attention especially when you’re a solo female like myself, living alone. Upon walking in, I fell in love with the quartz countertops, the white subway tile kitchen backsplashes, and not to mention the floor to ceiling windows. The view is nuts. The apartment I stayed in faced north, so I was able to catch a beautiful sunset that evening followed by a breathtaking sunrise in the morning.

Cityway Indianapolis One-Bedroom

I brought my friend Britney for a lovely girls’ night in. One we got settled, we were treated to a calming massage from our lovely masseuse, Beth. My favorite thing about CityWay is the fact that you are right in the middle of everything. We walked about 300 feet from the tower door over to the bar, Plat 99 at the Alexander Hotel. Plat 99 has a very cozy and eclectic vibe to it. I highly recommend Plat 99 for cocktails. Check out the art while you are at the Alexander, too!

Art is very important to the CityWay developers. They commissioned three incredible artists, Nick Walker, Kelsey Montague, and Mantra for different murals, graffiti, and interior art. My favorite piece is the butterfly mural by Mantra. It looks like a shadowbox of butterflies. I hope the interest with the artist investment grows and that CityWay considers commissioning local artists for future exhibits. Their art is a fantastic addition to the downtown neighborhood.

After cocktails, we walked back to the apartment and got settled in for the night. One of the perks of being a CityWay resident is that you can call over “room service” from the Alexander hotel. They deliver it straight to your door! We enjoyed a nice dinner and passed out promptly at 10 pm. Aren’t we just wild?

I did manage to catch the sunrise in the morning, and it was spectacular. We woke up and walked over to Yolk, which is a great spot for brunch. After some delicious pancakes and a few cups of coffee, it was time to head home.

I absolutely loved my mini staycation at CityWay and highly recommend them to anyone who is looking for a place to call home in the heart of downtown.

The post CityWay 2.0 Home Tour with Kate Ruddell appeared first on The Residences at CityWay Blog.

The last time I spent a significant amount of time in the mile square’s southeast corridor was nearly a decade ago. It was a Monday evening, April 5, 2010 to be exact, and the Butler University Bulldogs men’s basketball team were set to play an impressive Duke Blue Devils in the NCAA Tournament Championship Game at Indianapolis’ own Lucas Oil Stadium. Our crew had posted up to tailgate in the designated spot at the corner of South and Delaware streets – one of the city’s many surface parking lots that served adjacent anchor businesses. I distinctly remember the conversation that evening including strong opinions about that specific corridor to the city being full of untapped potential.

Fast forward to over nine years later, my impression of that corner (in the city I love) has become the downtown dweller’s dream neighborhood thanks to a game changing development. How do I know this, you might ask? Because I got the chance to experience it first-hand for myself.

Before I go any further, I must admit that while I sleep in Westfield I’ve always felt strongly that I’m a resident of Indianapolis (where I spend most of my waking hours in my dream role at TechPoint, Indiana’s tech ecosystem growth accelerator, right on Monument Circle. After a unique opportunity to spend 24 hours at Buckingham Company’s premier downtown apartments with my boyfriend, Luke, and poodle, Lambeau, here are four reasons the CityWay of living may be my favorite Indy way of living (and should be yours too).

1. Perfect Location

The beautiful 10-acre development not only bridges the Eli Lilly and Company campus to the rest of Indy’s central business district, it’s within steps of Bankers’ Life Fieldhouse (where we could even see Bob Seger’s concert light show from our balcony). The superior location makes walking, biking or scootering to explore the local restaurants, breweries and distilleries in Fletcher Place and Fountain Square (Chilly Water Brewery and Hotel Tango Distillery are two of our favorites) so convenient thanks to the direct access to the Indianapolis Cultural Trail and two Pacers Bikeshare installations. The adjacent main roads makes getting on and off the interstate a breeze and the IndyGo bus Transit Center being just two blocks north makes commuting across the city so simple.

2. Premier Attractions

Being a mixed-use development affords residents the opportunity to not only live, but also play and be entertained right in their own backyard. Cunningham Group’s Nesso Coastal Italia and The Alexander’s Plat 99 Mixology Lounge afford two of the most stylish and trendy date night venues (I highly recommend the scallops and the old fashioned, respectively). To kickstart a morning, CityWay’s multiple on-site gyms (featuring several Peloton bikes, by the way!) or The Irsay Family YMCA is an ideal wellness center with the best workout equipment, fitness classes and suspended running track. Post workout, one can even refuel with plenty of breakfast, coffee and smoothie options between Yolk, Copper Moon Coffee and Nature's Table. For those with four-legged friends, the pet-friendly dog parks and gardens offered the perfect amount of space to run, explore and make new furry friends.

3. Posh Amenities

A part of the CityWay magic is the extraordinary amenities across the property. For instance, guests have full access to a neighborhood hub that includes a state-of-the-art theater, indoor lounge, gym and sports simulator. On any other normal Sunday, my boyfriend and I would be out on the golf course, but on this particular rainy morning, we were lucky to have had full access to the golf simulator to practice our swings. Seven stories above this social hub where we called home for the weekend, the new apartment tower offers spacious balconies for each unit that offer the most incredible views of the Circle City. Each apartment has state of the art safety features, appliances and cabinets as well as impressively spacious rooms, facilities and closets. One of the most impressive offerings, in my opinion, is the 24/7 room service available to all residents (this would be quite dangerous, and useful, for someone like me that’s a rookie in the kitchen).

4. Pristine Spaces

What sets the CityWay neighborhood apart from any other I’ve experienced, is the opportunity to be delighted and surprised around every corner, literally. The intentional effort to make art and discovery notable features of the resident experience is truly exceptional, it’s almost as if the community is a living art museum. Spaces, both those you expect (like exterior building walls) and those you don’t expect (like the interior parking garage walls), are activated by the likes of graffiti-inspired muralist, Nick Walker, whose most notable design, a 140-foot mural depicting “Love Conquers All” on the CityWay Tower, adorns the skyline. Kelsey Montague’s lively murals literally, and figuratively, give flight to the facades and feature ornate butterflies and fireflies that encourage human interaction (who doesn’t love a social media moment?!). Traversing through the greenspaces, parks and paths, it’s easy to feel like you are visiting an exclusive resort with the kindest and most welcoming Hoosier neighbors abound.

In summary, the perfect location, premier attractions, posh amenities and pristine spaces certainly inspire a way of living that I previously could have only imagined. I’m convinced, now more than ever, the CityWay of living has inspired my Indy way of living, and I hope it inspires yours as well.

The post How the CityWay of living may have become my favorite Indy way of living (and should be yours too) appeared first on The Residences at CityWay Blog.

Favorite place to explore in CityWay?
He really loves seeing the art on the walls, and we really love to take cute pictures of him with it. Another place he really likes is the outdoor barbecue area. We brought him there last weekend, and he loves seeing the neighbors and the other dogs. Since he doesn't have all his shots yet, he doesn't go to the pet areas. However, I'm pretty sure he is super excited to go there because he keeps admiring it from the window.

How long have you lived here, in what floor plan and favorite place to chill in the house?
We have been living here for only 3 months, but we are enjoying it very much. We are in a Saffron Townhome. His favorite place to chill is the living room, we did a little area for him over there with a bed, a lot of toys, etc. He loves it!

Favorite activity?
He loves to run around. When we let him out of his crate he starts running though our living room. It's the cutest thing ever!!!

Thank you for sharing! Slinky sure is cute and we can't wait until he is old enough to try out our two new dog parks!! Interested in featuring your pet? Email [email protected]!

The post Pet of the Month: October appeared first on The Residences at CityWay Blog.

We are excited to feature some fresh faces here at CityWay. See their Q&A below!

How long have you lived at CityWay?
We have lived here for 3 months!

What floor plan did you choose and why?
We chose the Crimson! We loved the location of the apartment and the floor plan fit exactly what we were looking for!

What is one thing no one knows about you?
Rachael has a twin brother and Lauren played golf in high school.

What is your favorite thing about the city of Indianapolis?
We love the restaurants and the ability to walk to almost all of them!

Thanks, Lauren and Rachael, for sharing with us! We are thrilled to have you new to our community and can't wait to hear more about your adventures around the city!

Want to be featured as our next resident of the month? Contact Danielle today!

The post Residents of the Month: Septemeber appeared first on The Residences at CityWay Blog.

This is a new initiative for CityWay in partnership with IndyHub called Core Connections. As a new young professional resident at CityWay, and new to downtown Indy, residents are sent a test from IndyHub to learn how to get more involved with the city, specifically clubs and nonprofits. Our resident was featured first! 

"Indianapolis is filled with great places to live, and with the significant development and growth in the past decade, we’ve seen many apartment complexes and buildings pop up for downtown dwellers. IndyHub is proud to have CityWay as a partner of our work, and now that our office is located just around the corner from the CityWay campus, we’ve certainly enjoyed the amenities they provide to visitors and residents alike, specifically Plat 99: Coffee + Cocktails!

I met up with one of CityWay’s residents, Tynia Murphy, to learn more about her journey to Indy and why she chose CityWay. Aside from the resident amenities, Tynia loves how CityWay is a quiet space in the city and often enjoys the many restaurants and hanging out with her neighbors by the pool or common spaces. Read more to learn about Tynia and a snapshot of what life is like at CityWay!

When did you move to Indianapolis and what drew you to choose CityWay?

I moved to Indianapolis the summer of 2017. I decided to come out for a two-month vacation with my friend Andy who already lived in Indy at CityWay. During the first month I spent in Indianapolis we both decided that I should stay, and we should live together and start a new relationship. We’ve been dating ever since!

Are you from Indianapolis or somewhere else?

I am from Las Vegas, Nevada.

Where do you work?

During the summer, I work across the street at the Irsay Family YMCA at CityWay, part time. During the school year, I work a Before-and-After School program for the YMCA, working with IPS. I engage with children in fun creative and physical activities. Soon I will be transferring to IUPUI for my bachelor’s degree in elementary education in 2020.

When not at work, what are some things you enjoy doing in Indy?

In the summer, we love to ride our bikes downtown or up to Broad Ripple. We enjoy eating at restaurants on Mass Ave., going to the symphony for concerts, seeing movies playing at The IMAX movie theater, going to Circle Centre Mall, and more! Lately, we’ve been renting kayaks on The Canal on sunny days, and we also love to swim using the pool and hot tub during the fall and winter at The Irsay Family YMCA at CityWay.

We also enjoy hosting Bachelor parties for the T.V. show mostly every Monday at our apartment. Fountain Square is a neat place to be, and not too far from home when I’m craving my favorite Thai restaurant in Indianapolis.

What is your absolute favorite part about living at CityWay?

The pool and grill area is my favorite spot. I love to study by the pool, relax and cook on the grill.

What types of amenities does CityWay offer that sealed your decision to move in?

When we decided we wanted to move into a larger one bedroom apartment, I wanted to look for a place that had similar amenities as CityWay. I searched everywhere downtown and eventually decided that I love our place because nowhere else provided an outdoor pool, T.V. room, lounge, a gym, and a quiet place that’s in the downtown area that’s close to our work.

Have you interacted with many of your neighbors or participated in complex mixers/events?

We have made a few good friends here at CityWay. One of our friends is our ‘cool neighbor’ that is a news anchor on ABC, which is exciting to tell people. And an awesome couple that recently got engaged, congrats to them. Sometimes, we meet people that are interns for Lilly where Andy works, and we make new friends easily when we see them enjoying the same amenities as we do.

There's tons of art featured in and around the CityWay property- which piece is your favorite and why?

There are really neat spray painting art on the property, but my all-time favorite is the guy in a black striped suit looking sneaky and spray painting on the wall. I love it because it’s funny to see a joke when I look out the window, I see it all the time and chuckle.

How does living at CityWay compare to other places you have lived in the past?

I have never lived in a place as beautiful as CityWay. The community here is a great place to surround yourself with great energy. None of my homes in the past have measured up to CityWay.

What is the social atmosphere like at CityWay?

This is a busy area because we have Bankers Life Arena and Lucas Oil Stadium basically across the street. So, we do enjoy a fun tailgating party here and there. Although the traffic of people comes and goes it is a positive feel with the people around CityWay, the residents and staff that live and work here on the property are kind people.

What is your go-to local food spot at CityWay?

We love happy hours with co-workers and friends at the Alexander Hotel, in their coffee shop and bar called Plat 99: Coffee & Cocktails. There is also an Italian restaurant called Nesso, a breakfast place called Yolk, and a Qdoba. I know there is more to come in the future to explore and experience at CityWay with the new expansion. We are very excited to see what else is coming!

We've talked a lot about living at City Way– but how can anyone in Indy enjoy the property?

There are many ways to enjoy the property, including some of the restaurants I mentioned before. I get my hair done downstairs at Salon Lofts. I have an amazing friend/hairdresser that does my hair and teaches yoga at CityWay so that’s extremely fun to interact with others doing yoga."

The post City Living at CityWay in Downtown Indy appeared first on The Residences at CityWay Blog.